Designing intersection flows (07 Apr 2005)
Here the user is asked to choose between one of two search strategies: searching for an item or choosing one or more categories from the check box list.
The problem with this design is that the users won't read the text telling them that they have to choose between the two strategies. Instead, they enter a search term, select a category from the list, and hit either the Search or Next button.
One way to deal with this problem is to change the check box list into a list of links. The users won't be able to select more categories at the time, but in most cases they can do without it as long as they can go back and select another category.
Article URL: http://www.guuui.com/issues/02_05.php?PHPSESSID=ff9a5fa6f4f83a6569457713b5f910e7
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