Media: UIE looks at what makes Change unpopular and designing to avoid this Distress (14 Apr 2005)

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Media: UIE looks at what makes Change unpopular and designing to avoid this Distress (14 Apr 2005)
As Jared Spool says: 'Understanding why change is sometimes embraced and sometimes resisted is critical to successfully introducing new designs.'

Article URL: http://www.usabilitynews.com/news/article2364.asp

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