Usersaurus, Folksonomy and the abdication of responsibility for design (23 Apr 2005)
Social tagging and mass card sorting exercises are not an answer. By all means we should understand what is happening now as well as learning from our histories. But we cannot abdicate our responsibility for designing robust information architectures that enrich and enliven the user experience by pretending that mob tagging is much more useful that the rubbish left behind in the cow fields after the Glastonbury Festival.
I love studing the footprints and fossilised excrement of passing users, but it only helps me to understand what has gone on in the past, it doesn't help me to change the future.
Article URL: http://usability.typepad.com/confusability/2005/04/usersaurus_vs_f.html
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