Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Mental Models For Search Are Getting Firmer (09 May 2005) Deviating from this expected design almost always causes usability problems. Sites that separate out some search results and place them in boxes risk having these links overlooked because users often assume they're ads. Instead, such "best bets" should be the first items in the linear list. (Typically, users don't care that items are editorial, rather than algorithmic, selections.) Also, scoped search that covers only a current subsite often misleads users who rarely have to consider what’s being searched. Article URL: http://www.useit.com/alertbox/20050509.html Read 355 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: Multiple Paradigms in Affective Computing     This site is a labour of love built by Chris McEvoy