Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Open New Windows for PDF and other Non-Web Documents (29 Aug 2005) When a PC-native application opens inside a browser window, a second -- and equally unfortunate -- phenomenon occurs: When users can still see browser commands and buttons, they'll sometimes assume they can use these features to manipulate the document. Unfortunately, features that "make text bigger," "print," and help users "find in page" don't work while viewing a native application document. Given this, it's better not to show users familiar (and non-functional) browser buttons while they're working with a non-Web document. Article URL: http://www.useit.com/alertbox/open_new_windows.html Read 370 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: Technical Limitations     This site is a labour of love built by Chris McEvoy