Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  An introduction to user journeys (06 Sep 2005) User journeys are a method for conceptualising and structuring a website’s content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build. Article URL: http://www.boxesandarrows.com/archives/an_introduction_to_user_journeys.php Read 206 more articles from Boxes and Arrows sorted by date, popularity, or title. Next Article: Blogging     This site is a labour of love built by Chris McEvoy