Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Work vs. Progress (15 Aug 2005) The burden of answering this question falls back on leaders. They face the same questions in their own work, and their answers will set the tone for the rest of the team. If they demonstrate doing the right thing, even when it’s unpleasant or not as fun as other work, others will follow. The ideal work environment is one that has a strong culture around being hard core when it comes to doing the right thing. People should be rewarded, by their leaders and peers, when they make the right choice. Article URL: http://www.scottberkun.com/essays/essay45.htm Read 52 more articles from Scott Berkun sorted by date, popularity, or title. Next Article: Visio Glue: Not For Sniffing - Special Deliverable #13     This site is a labour of love built by Chris McEvoy