Beyond Threads: Identifying Dicussions in Email Archives (03 Oct 2005)
Many email archives are currently being preserved with the intention that they will be a valuable resource in the future. Governments preserve some email archives as public records, businesses may keep their emails to comply with certain laws, and some individuals save their personal email as a record of their life. In order for historians and social scientists to make use of these archives, they need powerful tools to navigate through a vast number of messages. In this paper, we present a new technique to allow email archive explorers the ability to identify discussions. By presenting visualizations that go beyond the threads of email, explorers can become aware of messages that would have otherwise been hidden. Our legible visualizations present relevant temporal and social data that provides explorers with an enhanced opportunity to understand discussions evidenced in email archives.
Article URL: http://hcil.cs.umd.edu/trs/2005-26/2005-26.pdf
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