Overcoming Resistance to Change: The North Carolina Board of Elections Tackles Accessibility (02 Oct 2005)
However, I believe an attitude change of election administrators, polling place officials and voters will be the change that receives the least media attention but will have the greatest impact on the elections process. The process for voting is far too precious for us to allow our human nature to control our abilities and determination to do whatever is necessary to make voting available and accessible to all voters.
Article URL: http://www.upassoc.org/upa_publications/upa_voice/volumes/2005/october/mclean_testimony.html
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