Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Personal Role Management: Overview and a Design Study of Email for University Students (17 Nov 2005) Our research findings on campus email use have several implications for those designing future email clients: students use email in different ways than the average business user and would benefit from specially designed interfaces. Although school-related email use is heavy, functionality beyond simple messaging is sparsely used and students spend very limited amount of time organizing their emails. Freshmen come to campus ready to start a new life and are likely to adopt software that helps them get organized with their classes. Customizing the interface to their needs and providing PIM features from the start by creating a program to gather and display university or class schedules is likely to increase use and streamline email and calendar management. Most students keep a significant portion of their incoming mail.Many would like to have the messages automatically sorted into folders, but dont seem to know how or worry that messages will be misplaced. Personal Role Management may contribute to lessening those problems. Article URL: http://hcil.cs.umd.edu/trs/2005-30/2005-30.htm Read 71 more articles from University Of Maryland sorted by date, popularity, or title. Next Article: Artificial and Biological Intelligence          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy