Iterative Usability Testing as Continuous Feedback: A Control Systems Perspective (23 Nov 2005)

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Iterative Usability Testing as Continuous Feedback: A Control Systems Perspective (23 Nov 2005)
In conclusion, control systems theory highlights and frames the value of iterative usability testing in the design lifecycle. It can be regarded as a form of feedback which is most effective and resource-efficient if done as often as practically possible with project resources and timelines in mind. The CST metaphor can be used by usability professionals not only as a way of thinking about iterative usability testing, but also as a metaphor for communicating its value to development teams and management.

Article URL: http://www.upassoc.org/upa_publications/jus/2005_november/iterative.pdf

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