Usability Testing of Travel Websites (23 Nov 2005)

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Usability Testing of Travel Websites (23 Nov 2005)
Examples of the recommendations for website improvement provided by the participant for Expedia.com consist of more narrow searches, need more visibility in flexible date options and one-way trips, have better time options rather than morning, noon, or evening, scroll down departure times, provide output to better match times selected, more simple page layout, and less cluttered space.

Article URL: http://www.upassoc.org/upa_publications/jus/2005_november/travel.pdf

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