Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Special Issue: World Usability Day 2005 (17 Dec 2005) Some of the results are worth noting: " Only half the visitors could change the ring tone on a Nokia 6630 mobile phone and most gave it a rating of 'very difficult', whilst 92% could perform the task on a Samsung D500. It took an average of 3.12 minutes to set the VCR (the slowest was over 6 minutes, and there was notable (and audible) exasperation in front of the telly! Opening the packaging of a plastic wrapped CD took nearly one minute on average with the record being set at 9 seconds. (And a few broken nails in the process!) In the battle of the MP3 Players, the iPOD won handily over Creative's Zen Micro, although previous familiarity with the popular pod no doubt helped some. Nine percent were unable to make an e-commerce purchase due to difficulties in using the site - something that many e-retailers should note. Less than 60% of people could figure out what the icons on our printer mean. (That's why we've had to stick little labels on them!) Add this article to Del.icio.us Article URL: http://www.upassoc.org/upa_publications/upa_voice/volumes/2005/december/ Read 73 more articles from Usability Professionals Association sorted by date, popularity, or title. Next Article: Building a Better Movie Business          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy

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