Don Norman Interview (12 Feb 2006)
Although I had a debate with my wife today how to turn the iPod on or off. My explanation for this difficulty was "bad design." And then my iPod shuffle, which has a really bad design of the on-off/mode switch: not only can I not tell which position the mode switch is in, but it is physically difficult to move the switch. I know it's appropriate to praise Apple and damn Microsoft, but if you actually look at how both work, you'll find that Microsoft spends a lot more effort and time to try and make their systems better and I think they're actually doing quite well given the horrible constraints they face.Add this article to Del.icio.us