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Eureka (12 Feb 2006)
Creating original and compelling new products is at best a gray art. Doing it in a repeatable and systematic fashion is the deeper issue that faces many design companies.

Larger consultancies can rely on stable in-house teams that have the resources to avoid succumbing to the design of ‘me-too’ products. Smaller design houses often depend on the strengths of a couple of key individuals who are relied upon for their ability to snatch creative insights. In their absence it’s a matter of wrestling with a myriad of slippery and ill-defi ned theories of innovation.
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Article URL: http://ambidextrousmag.org/preview/issue2/pages24-25.pdf

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