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Do Usability Expert Evaluation and Testing Provide Novel and Useful Data for Game Development? (15 Feb 2006)
First, the six usability specialists evaluated the game independently of each other. The specialists played the game and wrote notes on the usability issues they found while playing. The findings were based on the Nielsen’s usability heuristics (see Nielsen, 1993) and the specialists’ knowledge and experience in human computer interaction. The specialists were told to evaluate the game like any other software product. No heuristics specific to computer or video game were used. Neither was any specific instructions given on what to focus in the game. Before the usability specialists started to evaluate the game they were instructed how to play the game and reminded that in games some issues are supposed to be challenging whereas everything else should be as easy as possible. The time the evaluation took varied from two to four hours per specialist.
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Article URL: http://www.upassoc.org/upa_publications/jus/2006_february/usability_game_development.pdf

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