Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  A Pattern Language Approach to Usability Knowledge Management (15 Feb 2006) Group knowledge is collectively constructed and shared within teams or departments. Group knowledge is more durable than individual knowledge because it is distributed and replicated among team members. The team acts as a single organism, each member carrying the team’s knowledge in much the same way that each cell in an organism carries the total DNA for that organism. Much of the knowledge created by usability testing is group knowledge—knowledge created by the collective activity of members of a development team and relevant stakeholders observing and processing the actions of users. Of course, as teams dissipate and members move on, group knowledge can be lost. Add this article to Del.icio.us Article URL: http://www.upassoc.org/upa_publications/jus/2006_february/pattern_language.pdf Read 73 more articles from Usability Professionals Association sorted by date, popularity, or title. Next Article: Culture: Wanted? Alive or Dead?          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy

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