Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Search should work like magic (01 Feb 2006) This can be distilled down to a very simple concept: search should work like magic. As much as is possible, search should always give staff the information they need, somewhere in the first few results. Staff should not have to learn complex search options, or spend time carefully considering the most effective search terms and options. Regardless of what the user is searching on, the right results should be returned. Add this article to Del.icio.us Article URL: http://www.steptwo.com.au/papers/cmb_searchmagic/index.html Read 126 more articles from Step Two sorted by date, popularity, or title. Next Article: Taking a business-centric approach to portals          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy

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