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Jan 1995  *  1 An American Journey: Designing the Interface for a CD-ROM
Apr 2001  *  3 Being User-Centered When Implementing a UCD Process
Jun 2001  *  2 Building A Better Style Guide
Mar 2000  *  2 Crossing the Chasm: Promoting Usability in the Software Development Community
Dec 2003  *  1 Designing a Search People Can Really Use
Jan 1997  *  1 Designing for Interactive Television
May 2005     Designing Theatre, Designing User Experience
Jun 2003  *  1 Dimensions of Usabilility: Opening the Conversation, Driving the Process
Jan 1996  *  2 GetSmart: Interface Design and Production Meet Editorial on a New CD-ROM Magazine
Oct 1999  *  2 Lessons from the InfoWeb - Creating a Successful Knowledge Management System (.pdf)
Apr 2001  *  3 On Beyond Help : User Assistance and the User Interface
Apr 2001  *  2 Prototyping and Usability Testing with Visio (.pdf)
Dec 2003     Starting from People: Designing Usable Voting Systems
Apr 2001  *  1 Storytelling: Using Narrative to Communicate Design Ideas (.pdf)
Aug 2001  *  3 To Certify or Not to Certify
Apr 2001  *  2 Using a Style Guide to Build Consensus
Jun 2003  *  13 Using the 5Es to Understand Users
Jan 2001  *  2 Voters Learn the Importance of Usability
Nov 2001  *  1 Voting and Usability: Lessons from the 2000 Presidential Election
Apr 2001  *  4 What Does Usability Mean: Looking Beyond Ease of Use
Nov 2001  *  2 What Dont We Know About Internet Voting and Usability
May 2001  *  2 Whats In A Name
Mar 2001  *  3 When the Show Must Go On, It’s Time to Collaborate Or Die
Nov 2002  *  1 Who is in Control? The Logic Underlying the Intelligent Technologies Used in Performance Support
Nov 2002  *  1 Who is in Control? The Logic Underlying the Intelligent Technologies Used in Performance Support (.pdf)
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